Everything people usually ask before removing their first background — the free plan, file limits, privacy, and what happens to your photos. If your question is not answered here, email us at hello@removebg.xyz and we will reply.
Remove BG is a free online background remover. Upload a photo, the background is removed in about a second, and you download a transparent PNG. No signup is needed, and there is no watermark on the result.
Yes. The free plan costs $0.00 a month and includes 10 credits a month. Removing the background from one image costs 1 credit, and a high-definition result costs 2 credits. There is no signup and no watermark on the result.
No. You can use the free service without an account. Without an account you can process up to 3 images a day, up to 5 MB per image, and the result is up to 1,000 pixels on the longest side. A free account gives you 10 credits a month, files up to 10 MB, and up to 25 images a day.
JPG, PNG and WebP. The result is downloaded as a transparent PNG, and you can also export as JPG or WebP — PNG and WebP keep the transparency.
On the free plan, each image can be up to 10 MB and up to 12 megapixels, and the result is up to 1,500 pixels on the longest side. Without an account the limits are 5 MB per image and 1,000 pixels on the longest side.
A transparent PNG at full resolution — up to 1,500 pixels on the longest side on the free plan. You can also export as JPG or WebP, and there are export presets for Amazon, Flipkart, Shopify, WhatsApp catalogue and profile photos.
About a second per image. The background removal itself takes roughly 0.65 seconds; upload and download time depends on your connection and the size of the photo.
Smart is the default mode: quick subject detection with detailed edge refinement, and it works best for most photos. Fast is the quickest mode. Balanced sits in between. Professional uses the largest model and is meant for difficult objects with fine detail, such as hair or fur.
Yes. You can upload up to 20 images in one batch and process them together, then download all the PNGs at once.
Your images are only used to remove the background and return the result. We never sell your images or your personal data, and we never share your uploaded images with anyone else. We do not use your images to train AI models. Uploads are deleted automatically — after 24 hours without an account, or after 7 days with one. Closing your account deletes your images. See our Privacy Policy for the full details.
The images you download belong to you. Commercial use is included with paid plans; the free plan is for personal use. See the Pricing page for the plans and what each one includes.
No. Remove BG runs entirely in your browser on any device — phone, tablet or computer. There is nothing to install and nothing to download except your finished image.
Start with a sharp, well-lit photo with a clear subject and a background that contrasts with it. If the edges look rough, try a different mode — Balanced or Professional — or use the refine tools: smooth edges, and the erase and restore brush to fix small areas by hand.
Refunds are reviewed case by case. Email hello@removebg.xyz with your order details and we will look into it. See our Refund Policy for the full details.
Email hello@removebg.xyz and we will reply by email. For questions about these answers, the Privacy Policy and Terms & Conditions have the full details.